A statewide housing search platform connecting Massachusetts renters with affordable housing listings. I led product strategy and stakeholder alignment across a large, multi-organization ecosystem — coordinating partners with no direct reporting relationship while keeping the platform aligned with rapidly evolving state policy and community needs. Work included a full human-centered redesign of the core search experience, a cross-system data integration discovery initiative, and iterative roadmap management in a resource-constrained nonprofit environment.
Served as the primary technical bridge for a $38M+ Emergency Rental Assistance program, coordinating across city departments, state agencies, federal oversight bodies, and community organizations under high pressure and shifting federal requirements. Managed development and operations of Salesforce-based platforms supporting case management and payment disbursement, while identifying operational and policy gaps that, once addressed, accelerated disbursement timelines and improved equity of access for vulnerable renters across Boston.
Led federal and state proposal development at scale — approximately 40 bids per year, with individual pursuits up to $139M. Directed cross-functional teams across strategy, compliance, technical writing, and subject matter expertise, coordinating under tight government deadlines with zero tolerance for non-compliance. Also served as Documentation Team Lead managing two direct reports and leading WCAG 2.0 AA accessibility initiatives, and as Project Manager overseeing software release cycles for a learning technology platform.
Provide ongoing strategic advisory support to a community education nonprofit in rural Oregon, focusing on grant strategy, funding evaluation, and organizational positioning. Work includes assessing funding opportunities against organizational capacity, advising on go/no-go decisions, and helping the organization build a sustainable and diversified funding base suited to its rural context and community mission.