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Product Management · Civic Tech
Housing Navigator Massachusetts
Product Manager, 2023–2025

Housing Navigator MA is a statewide housing search platform connecting Massachusetts renters with affordable housing listings. I led product strategy and stakeholder alignment across a large, multi-organization ecosystem — coordinating partners with no direct reporting relationship while keeping the platform aligned with rapidly evolving state policy and community needs. Work included a full human-centered redesign of the core search experience, a cross-system data integration discovery initiative, and iterative roadmap management in a resource-constrained nonprofit environment.

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Nonprofit Management · Applied Research
CNP Applied Project: Housing Navigator Massachusetts
Certified Nonprofit Professional (CNP) Credential · Professional Track · 2025

For my CNP certification, I produced a comprehensive applied management analysis of Housing Navigator Massachusetts — covering mission and values assessment, human capital strategy, program design, marketing and competitive analysis, financial management, and a full fundraising plan. The project synthesized frameworks from across nonprofit management practice and applied them to a live organization I knew from the inside.

Available on request.

IT Project Management · Government
Boston Emergency Rental Assistance Program
IT Project Manager (Consultant), City of Boston Mayor's Office of Housing · 2021–2023

I served as the primary technical bridge for a $38M+ COVID-19 Emergency Rental Assistance program, coordinating across city departments, state agencies, federal oversight bodies, and community organizations under high pressure and shifting federal requirements. I managed development and operations of Salesforce-based platforms supporting case management and payment disbursement, while identifying operational and policy gaps that, once addressed, accelerated disbursement timelines and improved equity of access for vulnerable renters across Boston.

Nonprofit · Grant Strategy
Elkton Community Education Center
Strategic Advisor · Ongoing

I provide ongoing strategic advisory support to a community education nonprofit in rural Oregon, focusing on grant strategy, funding evaluation, and organizational positioning. Work includes assessing funding opportunities against organizational capacity, advising on go/no-go decisions, and helping the organization build a sustainable and diversified funding base suited to its rural context and community mission.

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Proposal Management · Federal
Meridian Knowledge Solutions
Senior Proposal Manager / Project Manager / Documentation Team Lead · 2012–2020

I led federal and state proposal development at scale: approximately 40 bids per year, with individual pursuits up to $139M. I directed cross-functional teams across strategy, compliance, technical writing, and subject matter expertise, coordinating under tight government deadlines with zero tolerance for non-compliance. I also served as Documentation Team Lead, managing two direct reports and leading WCAG 2.0 AA accessibility initiatives; and as Project Manager, overseeing software release cycles for a SaaS learning management system.

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Work samples available on request.

Grant Management · Small Business
Northwest Alliance Group
Director of Grant Funding (Contract) · 2007–2012

I worked with small businesses and nonprofits across the Pacific Northwest to help them compete for — and win — public and private grant funding. Much of my work focused on clients who were new to the grants process: I helped them understand the landscape, identify opportunities suited to their size and stage, and position themselves credibly before funders. I managed the full grant lifecycle, from RFP analysis and go/no-go strategy through application development, budget preparation, and post-award compliance. Equally important was the training and capacity-building side — teaching clients to write compellingly about their work, navigate federal requirements, and build the internal systems to sustain a funding strategy over time.

Nonprofit Strategy · Rural Community Development
ECEC Moving Forward: A Consultant Report
Master's Thesis · LBJ School of Public Affairs, UT Austin · 2007

For my LBJ School master's thesis, I served as a consulting analyst for a rural nonprofit in southwestern Oregon that had grown organically into a community hub — library, teen employment, native gardens, amphitheater — but lacked a sustainable funding model. I conducted field interviews, reviewed comparable programs nationwide, and produced a strategic report with recommendations on program prioritization, grant diversification, and organizational management.

Read the report (PDF)